Hosted VICIdial — Managed, Fast, Always On
Enterprise VICIdial hosting, expert installation, and 24/7 support — so your agents dial while we handle the servers.
15 minutes · fixed quote · no long-term contract
Your VICIdial, live in our cloud — monitored 24/7 by real engineers.
Running VICIdial shouldn't require a sysadmin.
VICIdial is the most powerful open-source predictive dialer on earth — but self-hosting it is a part-time job. Asterisk, MySQL replication, SIP firewalls, kernel tuning, nightly backups… one miss and your call center goes dark.
We've installed and hosted 8,000+ VICIdial systems. Skip the learning curve. Get a hardened, monitored, fully-managed VICIdial with expert humans on call.
Sound familiar?
- Servers crashing at 8am when agents log in
- Days lost to troubleshooting Asterisk and MySQL
- No one on the team who actually knows VICIdial
- Paying a freelancer $150/hr to patch things monthly
We make all of that somebody else's problem. Get your free quote.
Why owners move their dialer to us
A dialer outage is a payroll hour with no revenue. Our 99.9% uptime SLA is backed by monitoring, nightly backups and patching done at 3am — not during your shift.
No servers to rent, no $150/hr freelancer on retainer, no surprise fixes. Plans start at $199/mo — half that if you use a carrier we recommend.
Discovery call today, agents logged in tomorrow. We handle installation, campaigns, lists and carrier setup — including overnight migrations from your current box.
What does running VICIdial actually cost?
Pick your team size and compare doing it yourself with letting us run it.
Everything Your Call Center Needs
From hosted VICIdial to expert installation and 24/7 support — one partner handles the whole VICIdial stack.
Hosted VICIdial
Fully managed VICIdial servers with 99.9% uptime. Agents log in, we handle everything else.VICIdial Installation
Expert VICIdial installation on your own server. Production-ready in 24 hours.VICIdial Support
Ongoing monitoring, patching, and 24/7 expert VICIdial support for your team.VICIdial Configuration
Campaign setup, list loading, IVR trees, and custom dial plans built for your workflow.Managed Updates
We patch, upgrade, and harden your VICIdial installation so you never fall behind.SIP Trunk Integration
Bring your own carrier or we help you choose one — full SIP trunk integration included.Hardened servers. 99.9% uptime. No surprises.
Every hosted cluster runs on monitored enterprise-grade infrastructure with automated backups, intrusion detection, and geographic redundancy options.
We patch at 3am so your agents never see it. Our hosted VICIdial plans include full infrastructure management.
What managed hosting covers, day to day
A hosted plan is a managed service, not a rented Linux box. This is the day-to-day work that stops being yours, while your admins keep building campaigns, loading lists and tuning predictive dialing in the VICIdial web admin.
- Monitoring and the 2am call
- Engineers watch Asterisk, MySQL and the trunks around the clock. When something breaks at night, the ticket is ours before your agents log in.
- Patching the Linux and Asterisk stack
- Operating-system and VICIdial updates go in at 3am on a schedule, with your sign-off first. No in-house Linux admin required.
- Backups you can restore
- Nightly backups of the database, the configuration and the recordings, restorable on request.
- Call recording storage
- Recordings are the fastest-growing thing on a dialer. We keep them from filling the disk and archive them on the retention schedule you set.
- Trunks and caller ID
- We connect your SIP carrier, set the caller ID your campaigns present and test calls before go-live. The minutes stay on your carrier's bill, because we are not a carrier.
- From a single server to the next one
- Starter runs on shared infrastructure, Professional on a single dedicated server, and Enterprise adds an additional server or a full cluster when a floor outgrows one machine. The move is ours to make.
None of it is seat pricing. The Starter and Professional plans are flat monthly fees with an agent ceiling; the only per-agent price on this site is the everything-in bundle, because it includes the calling.
- 01Discovery call — we scope agents, carriers, and integrations
- 02Server provisioning and VICIdial installation
- 03Campaign, IVR, and carrier configuration
- 04Agent training and go-live support
From discovery to dialing in 24 hours.
Our VICIdial installation service follows a proven 4-step process. You don't touch a config file. We hand you a production-ready system.
Bring your own carrier, your own CRM, your own compliance rules. We adapt to your stack.
Real engineers. Real phone numbers.
VICIdial problems don't wait for business hours. Our VICIdial support team is on call 24/7 — no Tier-1 script readers, just engineers who actually know the platform.
Average response time on critical tickets: under 8 minutes.
Built for Every Kind of Call Center
Whether you dial 50 or 5,000 calls an hour, the platform adapts to your industry.
Collections Agencies
Compliant outbound and dispositioning at scale.
Solar Companies
Appointment setting and high-volume prospecting.
Political Campaigns
Voter outreach, GOTV, and surge capacity.
Outbound Call Centers
General B2B and B2C outbound sales.
Who we are, and what we are not
HostedVICIdial.com runs VICIdial for call centers. We have completed more than 10,000 installations and host more than 8,000 systems, in four US colocation data centers: Los Angeles at One Wilshire, Dallas, Miami and New York City. The site that fits your floor depends on where your agents sit and where your carrier hands off calls, so we pick it with you on the discovery call.
Two things we are not. We are not a phone carrier: your minutes and phone numbers come from a SIP carrier, and using one we recommend halves the hosting fee. And we are not affiliated with the VICIdial Group, which develops the software. VICIdial is free, open-source software; what a plan pays for is the servers, the monitoring and the engineers who run it well. Our guide to the platform explains the software itself, and our pricing page lays out every cost.
Trusted by Call Centers Nationwide
Insurance, collections, solar, political, and real-estate dial teams run their business on our hosting.
We moved off our self-hosted box after one too many 2am outages. HostedVICIdial handled the migration overnight and our drop rate dropped 40% the first week.
Ohio
The installation team knew VICIdial inside and out. They had our insurance agency dialing in 24 hours with a custom campaign setup we never could have built alone.
Texas
Running a political campaign call center means spikes. These guys scale agents up and down same-day and the 24/7 support actually answers the phone.
Florida
Simple, Predictable Pricing
Pick a plan that fits your call center. Upgrade as you grow.
Starter
Up to 10 agentsProfessional
Up to 50 agentsEnterprise
Unlimited agentsFrequently Asked Questions
What is hosted VICIdial?
Hosted VICIdial is a managed version of the open-source VICIdial call center platform, hosted on a cloud server and maintained by a third-party provider. You get all the power of VICIdial without managing servers, updates, or technical issues yourself.
How much does VICIdial hosting cost?
VICIdial hosting plans at HostedVICIdial.com start at $199 per month. Pricing depends on the number of agents, call volume, and support level required. Contact us for a custom quote.
Do you offer VICIdial installation on my own server?
Yes. Our VICIdial installation service sets up a fully configured VICIdial system on your VPS, dedicated server, or cloud instance. We handle the full installation, configuration, and testing — you get a production-ready system.
What is VICIdial used for?
VICIdial is an open-source predictive dialer and call center platform used by insurance agencies, collections companies, real estate offices, solar companies, and political campaign call centers to manage outbound and inbound calling at scale.
Is VICIdial free?
VICIdial software is free and open-source under the AGPL license. However, running it requires a server, technical setup, and ongoing maintenance. Services like HostedVICIdial.com handle all of that for a monthly fee.
How does the 50% carrier offer work?
Use one of our recommended carriers for your SIP trunking and we cut your monthly hosting fee by 50% — $199 becomes $99, $499 becomes $249 — for as long as you stay on that carrier.
Ready to stop fighting your dialer?
Talk to a VICIdial expert today. Free quote, no pressure, no long-term contract.